The Strength of an Expertise-Based Partnership
Milan June 10, 2019. The collaboration between Estos Italia and FAR Networks begins today, with the aim of giving even more value to the proposition of Estos' Unified Communications solution.
Underlying this is the idea of specialization that will see FAR Networks as Estos' Competence Center in the country and beyond.
Alessandro Parisi, Managing Director of Estos Italy and Estos Benelux says, " A product has always consisted of a core, packaging and services. Today more than ever it has become strategic to focus on services, especially pre-sales and after-sales services to give even more value to one's offer. FAR Networks, as a Competence Center, will provide advanced second-level services to our partners and follow the implementation of the most complex Unified Communications projects through its own pool of specialists. I believe this is an important step to ensure constant support for all project phases. This strategy will allow us to grow and improve the quality of our Product."
"Our Customer Service pre- and post-sales services are the areas of greatest growth and focus within FAR Networks, to which we devote resources and constant attention. With a view to growing services to our customers, we have developed a number of innovative Managed Services that will be launched in the market in the coming months. The partnership with Estos further strengthens our choices in this direction." says Nicola Fracassi, CEO of FAR Networks
Estos has been developing communications software since 1997. In an extremely dynamic market, we have always managed to present products that are used by more than one million users every day in the company. One of the foundations of our success is the ability to recognize trends in real time and with, conscious innovations, create emerging technologies. The first decade was characterized by the convergence of the computer and telephony (CTI) world. In the current decade, evolutions are taking place in networks (Federation) and in the future also increasingly in Audio / Video (WebRTC). Estos partners and customers appreciate the versatility of the software, the professional presentation, and the passionate commitment of the Estos team. Numerous awards prove this. ( www.estos.com )
FAR Networks is a System Integrator and a Software House. It develops and integrates innovative solutions to ferry Italian and European companies toward the digitization of processes, combining system and consulting activities.
At FAR we analyze today's and tomorrow's challenges of different markets and strive to develop innovative solutions so as to enable new business models and digital transformation. Leader in Collaboration and Communication Far Networks collaborates with selected Technology Partners that it chooses for quality, reliability and passion for innovation. ( www.farnetworks.com )