The service area is concerned with solving our customers' critical issues through structured and trained Customer Care to give guidance, support, anticipate any needs, and ensure a unique customer experience.
We create lasting partnerships to work as a team with our clients.
The Customer at the Center
We have been working on a service that gives our customers a new Customer Care Experience.
- A "place" where to find trained professionals, ready to be at our clients' side with enthusiasm and availability
- A "place" where there is room for technical issues, but also for discussion, listening, questions, doubts and curiosities.
- A "place" where we meet to share knowledge and where every day we all learn something new.
- A "place" to grow business.
- We can respond on technical and business issues.
What's in Customer Care?
Everything you need!
How to use our Custom Care
To each his own
By using one or more of these tools for team collaboration you can achieve a significant increase in productivity, regardless of the work you do. When interacting is not complicated, it is also much easier to establish relationships, with better results for everyone.
The service is available 11 hours a day from 8 a.m. to 7 p.m. Monday through Friday with a guaranteed response within 8 business hours Next Business Day.
The service is available 11 hours a day from 8 a.m. to 7 p.m. Monday through Friday with a guaranteed response within 4 business hours.
The service is available 24 hours a day every day of the week with a guaranteed response within 4 working hours.